{"id":9567,"date":"2019-12-04T14:08:10","date_gmt":"2019-12-04T13:08:10","guid":{"rendered":"https:\/\/www.vexels.com\/blog\/?p=9567"},"modified":"2023-07-25T13:56:59","modified_gmt":"2023-07-25T11:56:59","slug":"5-tips-to-engage-customers-and-boost-your-e-commerce-sales","status":"publish","type":"post","link":"\/blog\/5-tips-to-engage-customers-and-boost-your-e-commerce-sales\/","title":{"rendered":"5 Tips to Engage Customers and Boost Your E-commerce Sales"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Storytelling is a powerful tool in the arsenal of persuasion. One of the most effective ways to engage your audience is to invoke an appetite for a good story. Our desire to hear stories reflects the basic human need to understand patterns of life. When we hear a good story, our attention shifts, we memorize more and become more emotional. Many businesses employ storytelling in their <\/span>internet marketing<span style=\"font-weight: 400;\"> strategies for enhanced customer engagement and increasing sales.\u00a0<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-9569\" src=\"https:\/\/www.vexels.com\/blog\/wp-content\/uploads\/2019\/12\/1-connie.jpg\" alt=\"\" width=\"620\" height=\"366\" srcset=\"\/blog\/wp-content\/uploads\/2019\/12\/1-connie.jpg 620w, \/blog\/wp-content\/uploads\/2019\/12\/1-connie-300x177.jpg 300w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">But how exactly does an audience become engaged? Here are 5 useful tips that will make your narrative engaging and your e-commerce profitable:\u00a0<\/span><\/p>\n<ol>\n<li><b><\/b><span style=\"font-weight: 400;\"> \u00a0 \u00a0 <\/span><b>Define your target audience.<\/b><span style=\"font-weight: 400;\"> Figure out who are the members of your target audience and consider them as real people with real problems and empathize with them. Developing empathy with the audience\u2019s needs and feelings will strengthen an already established connection. Make your narrative emotional and relevant to the masses and you will get instant feedback and an e-commerce sales boost. Don\u2019t try to tell them what your website can do but rather emphasize what they can do with your product or service.\u00a0<\/span><\/li>\n<li><b><\/b><span style=\"font-weight: 400;\"> \u00a0 \u00a0 <\/span><b>Be authentic and believe in your voice.<\/b><span style=\"font-weight: 400;\"> The strongest connections come from telling your brand\u2019s unique story, not from selling goods. Authentic brands (organic, consistent, and those with a clear values-based mission) are perceived as more valuable and appealing. Customers are overwhelmed by online marketers competing to drag attention to their website. One way to stand out in this crowd is through creating and sharing your brand\u2019s unique story. But don\u2019t forget to make this story appealing to your target audience and keep emphasizing what\u2019s in it for them.<\/span><\/li>\n<li><b><\/b><span style=\"font-weight: 400;\"> \u00a0 \u00a0 <\/span><b>Use persuasion techniques<\/b><span style=\"font-weight: 400;\">. Do you want your website\u2019s story to be heard, valued, and memorized? Well, you will need to understand the language of persuasion and learn some of the most engaging persuasion techniques:\u00a0<\/span><img decoding=\"async\" class=\"aligncenter size-full wp-image-9570\" src=\"https:\/\/www.vexels.com\/blog\/wp-content\/uploads\/2019\/12\/2-connie.jpg\" alt=\"\" width=\"833\" height=\"485\" srcset=\"\/blog\/wp-content\/uploads\/2019\/12\/2-connie.jpg 833w, \/blog\/wp-content\/uploads\/2019\/12\/2-connie-300x175.jpg 300w, \/blog\/wp-content\/uploads\/2019\/12\/2-connie-768x447.jpg 768w\" sizes=\"(max-width: 833px) 100vw, 833px\" \/><\/li>\n<\/ol>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0 <\/span><b><i>Symbolism<\/i><\/b><span style=\"font-weight: 400;\">. How do you know it\u2019s Nike when you see the swoosh? Persuading by using idea-conveyance that transmits power by associating one concept with another. Symbols can be graphic brands, famous individuals (like athletes, pop stars, celebrated citizens), images, or phrases. When you see a symbol, it\u2019s never used by accident but rather strategically employed by marketers.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 <\/span><b><i>Simple Solutions<\/i><\/b><span style=\"font-weight: 400;\">. Persuading by offering easy solutions to the audience\u2019s manufactured or more complex problems. Employ this technique in your narrative by telling a story of how your product can ease the audience\u2019s life and resolve challenges.\u00a0\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 <\/span><b><i>Humor<\/i><\/b><span style=\"font-weight: 400;\">. Humor appeal can be a very powerful tool of persuasion. When the audience is laughing, it does not reason or judge, therefore it becomes easier to persuade. Plus, the association linkage works. Use humor to tie the concepts of pleasure, relaxation, and joy, to your company.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 <\/span><b><i>Plain folks. <\/i><\/b><span style=\"font-weight: 400;\">Persuading by appealing to the audience as to \u201cthe common people\u201d and portraying a product or service as being \u201cjust right for the folks.\u201d\u00a0 Incorporate this technique into your narrative if you are targeting masses.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 <\/span><b><i>Diversion. <\/i><\/b><span style=\"font-weight: 400;\">Persuading by diverting attention away from alternative points of view, make your opinion the one that matters the most. This technique is commonly used by the tobacco and alcohol industries in their advertising propaganda.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 <\/span><b><i>And many others.<\/i><\/b><span style=\"font-weight: 400;\"> Persuasion techniques include numerous others (like repetition, testimonial, hyperbole, scapegoating, etc.), but those listed above are the most effective in creating powerful brand stories and narratives.\u00a0\u00a0<\/span><\/li>\n<\/ul>\n<ol start=\"4\">\n<li><b> Develop your strategy and set specific goals<\/b><span style=\"font-weight: 400;\">. Now you know how to incorporate persuasion techniques, get to know your audience and make your brand authentic, it\u2019s time for strategy development. You need to know WHAT is your story? WHO will tell your story? WHEN will you tell your story? WHERE will you tell your story? And WHY will you tell your story? These questions are vital for developing successful stories because they help you to highlight and focus on the most important elements of your strategy.<\/span><\/li>\n<li><b> Focus on design. <\/b><span style=\"font-weight: 400;\">Using the right design can help to improve your marketing efforts and add value to your company\u2019s product or service. The great design engages clients and serves as a medium for communicating your message and values. Also, a well-done design contributes to brand identity and authenticity that increase customer satisfaction and profits. Using design stocks, like Vexels, is a great way to keep your company\u2019s brand authentic and creative. We provide the best up-to-date ready-made graphics for commercial use!<\/span><\/li>\n<\/ol>\n<p><b><img decoding=\"async\" class=\"aligncenter size-full wp-image-9571\" src=\"https:\/\/www.vexels.com\/blog\/wp-content\/uploads\/2019\/12\/3-connie.jpg\" alt=\"\" width=\"621\" height=\"412\" srcset=\"\/blog\/wp-content\/uploads\/2019\/12\/3-connie.jpg 621w, \/blog\/wp-content\/uploads\/2019\/12\/3-connie-300x199.jpg 300w\" sizes=\"(max-width: 621px) 100vw, 621px\" \/><\/b><\/p>\n<p><b>The Economic Value of Storytelling<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Back in 2006, a former New York Times Magazine journalist <\/span><a href=\"https:\/\/significantobjects.com\/about\/\" rel=\"nofollow\"><span style=\"font-weight: 400;\">conducted an experiment<\/span><\/a><span style=\"font-weight: 400;\"> to measure the power of narrative. He started out by getting two hundred objects on eBay, the average cost of which was $1.25. These objects were of limited value and included a globe paperweight, plastic horse head mask, and plastic motel room key. He invited a hundred professional creative writers to participate in his study by writing stories about each of these objects. The original purchase price of these objects was $197. After adding a unique narrative to each object, he ended up selling them for almost $8000, a markup of 3,960% just by telling a story.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-9572\" src=\"https:\/\/www.vexels.com\/blog\/wp-content\/uploads\/2019\/12\/4-connie.jpg\" alt=\"\" width=\"746\" height=\"440\" srcset=\"\/blog\/wp-content\/uploads\/2019\/12\/4-connie.jpg 746w, \/blog\/wp-content\/uploads\/2019\/12\/4-connie-300x177.jpg 300w\" sizes=\"(max-width: 746px) 100vw, 746px\" \/><\/p>\n<p><b>Top Takeaways<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Creating a narrative that will sell your product can be challenging but it&#8217;s achievable. Remember to tell your story from the customer perspective. Highlight the features and benefits. Keep your narrative relevant and appeal to emotions, rather than logic or reasoning. Utilize persuasion techniques and follow your carefully formulated strategy. Now you have the tools to harness the remarkable power of storytelling.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Storytelling is a powerful tool in the arsenal of persuasion. One of the most effective ways to engage your audience is to invoke an appetite&#8230;<\/p>\n","protected":false},"author":4,"featured_media":9568,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[820,1055,819,821,837],"tags":[],"class_list":{"0":"post-9567","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"category-ecommerce","9":"category-marketing","10":"category-online-business","11":"category-web-design"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>5 Tips to Engage Customers and Boost Your E-commerce Sales - Vexels Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vexels.com\/blog\/5-tips-to-engage-customers-and-boost-your-e-commerce-sales\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Tips to Engage Customers and Boost Your E-commerce Sales - Vexels Blog\" \/>\n<meta property=\"og:description\" content=\"Storytelling is a powerful tool in the arsenal of persuasion. 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